http://bmj.com/cgi/content/full/323/7318/0/c


Patients are more satisfied with a patient
centred approach
Patients are more satisfied, more enabled,
and describe fewer symptoms if their doctor provides a positive, patient
centred approach. Little and colleagues (p 908)
conducted a questionnaire study of 865 consecutive patients
attending three general practices to identify patients' perception
of enablement, satisfaction, and burden of symptoms. They identified
five components of patient centredness that can be measured reliably
and used to predict different outcomes: communication and
partnership, personal relationship, health promotion, positive
approach to diagnosis and prognosis, and interest in effect on the
patient's life.


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