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| The pharmaceutical industry as
an informant |
Joe Collier, Ike Iheanacho
Lancet 2002; 360: 1405-09
See Commentary
Medicines Policy Unit, Department of Pharmacology and
Clinical Pharmacology, St George's Hospital Medical School, London
SW17 0RE, UK (Prof J Collier FRCP); and Consumers' Association,
London NW1 4DF (Prof J Collier, I Iheanacho MBBS)
Correspondence to: Prof Joe Collier, Medicines Policy
Unit, Department of Pharmacology, St George's Hospital Medical School,
London SW17 0RE, UK (e-mail:jcollier@sghms.ac.uk)
Information to
steer the search for new products
Information required by
regulators
Assessment of
the validity of information submitted
Information published
in the medical press
Generation of information and wider research implications
Impartial
information provided by companies to users
Promotional information
When promotional
information distorts
Conclusions
References
The pharmaceutical industry spends more time and resources on
generation, collation, and dissemination of medical information than
it does on production of medicines. This information is essential as a
resource for development of medicines, but is also needed to satisfy
licensing requirements, protect patents, promote sales, and advise
patients, prescribers, and dispensers. Such information is of great
commercial value, and most of it is confidential, protected by
regulations about intellectual property rights. Through their
generation and dissemination of information, transnational companies
can greatly influence clinical practice. Sometimes, their commercially
determined goals represent genuine advances in health-care provision,
but most often they are implicated in excessive and costly production
of information that is largely kept secret, often duplicated, and can
risk undermining the best interests of patients and society.
Production of medicines is a data-rich business. Although the
primary function of drug companies is to develop and market drugs,
these companies spend more time and resources generating, gathering,
and disseminating information.1 These data are so important
to the business interests of companies that most are regarded as
commercially sensitive and remain confidential and protected by law.
In this article, we consider the role of industry as informant,
concentrating on the activities of transnational companies--ie, those
with a global rather than a national or regional customer
base--operating within the legislative frameworks of industrialised
countries. However, such a focus offers a limited perspective of the
global picture, partly because transnational companies are atypically
large, with many having incomes greater than the gross national
products of developing countries2,3 (see paper in this
series by Henry and Lexchin, to be published in The Lancet on
Nov 16). Also, they represent only a few drug companies worldwide--of
over 3000 companies affiliated with the European Federation of
Pharmaceutical Industries and Associations,4 fewer than 100
are likely to be transnationals (Adrian Towse, personal
communication). Moreover, only one in three countries has an effective
legislative framework for the control of pharmaceutical promotion.5
A review of this nature has other limitations. For instance, little
detailed material is published about the informational aspects of the
industry, and what is available is rarely seen in the standard medical
or scientific press. Instead, insights generally come from legal,
governmental, or industrial reports, the lay media, or comments in
scientific reviews, such sources that are difficult, if not
impossible, to validate. Although recognising these caveats, here we
review how the global industry generates and uses information to
develop medicines, to convince regulators to allow its products to be
marketed, to provide patients and healthcare professionals with
impartial advice, and to promote sale of its products.
Transnational companies plan their research programmes for new drugs in
accordance with predictions on future markets and the potential for
creation of lucrative products. Such programmes, which industry
presently estimates cost an average of around US$800 million for each
drug6 (see paper in this series by Henry and Lexchin, to be
published in The Lancet on Nov 16), typically take around 10-12
years to complete. Planning of the programmes relies crucially on
having data about present pharmacological, pharmaceutical, molecular
biological, technological, and therapeutic advances, global economic
and epidemiological developments, and if possible, knowledge of
competitor activity. All this background material has to be collated
and the programme integrated into the company's particular area of
expertise and its present (and projected) product portfolio. Most of
these steering data remain confidential, a position defended in the
European Union (EU), for example, by the courts.7
The programme proper comprises two phases, which together absorb
most of a new drug's total development costs, leaving a relatively
small proportion (less than 25%; Adrian Towse, personal communication)
to cover the cost of production of the medicines themselves. The
initial discovery phase involves investigative research in vitro and
in animals. Again, very little of the information generated in this
phase is made public, the main exceptions being material included in
patent applications or disclosed during legal disputes. Moreover, to
link any information that does reach the public domain with specific
medicines could be difficult, not least because the product might be
referred to by a code number rather than its subsequent brand or
generic name (for example, propranolol, one of the original
beta-blockers, was referred to in early publications as ICI 45,520).8
The discovery phase is followed by the development phase, in which
research is undertaken in human beings, mainly in clinical trials.
Most of the data generated during this phase again remain
confidential, although some are included in published clinical
reports.
Whatever the research programme, it must be sufficiently durable
and flexible to respond to new challenges and insights; for example,
sildenafil (Viagra) was noted to ameliorate erectile dysfunction only
late in its research programme. After a product's launch into the
marketplace, research continues but along different lines, for
instance the company assesses how its product compares with other, new
technologies and looks for new ways (indications) in which the product
might be used in the future.

Regulatory authorities in industrialised countries set out in detail
the information--and so the type and content of research--they require
in the application for a product to be manufactured, sold, supplied,
or promoted. Such requirements have in the past varied from country to
country. Now, however, standardised positions have been agreed
throughout the EU, and between the USA, the EU, and Japan, by
development of the International Conference on Harmonisation of
Technical Requirements for Registration of Pharmaceuticals for Human
Use (http://www.ich.org; see paper in
this series by Abraham, to be published in The Lancet on Nov
9). In brief, authorities need detailed information on: the proposed
use for the drug; in what dose and form it will be available; its
quality (eg, consistency, dose, impurities, stability, contaminants,
colourants, additives); details of its manufacture; its claimed
therapeutic actions; and how it is handled by the body (eg, its
absorption, metabolism, distribution, and excretion). Also needed are
results of a battery of safety and toxicity tests which are designed,
for example, to check for damage to organs, unwanted symptoms,
development of cancers, damage to eggs or sperm, and the likelihood of
damage to the fetus.
Although early work in vitro or in animals is mainly done in house
or by contract research organisations (CROs), most research in human
beings is commissioned out and done by independent clinicians and
scientists working with patients or healthy volunteers in clinical
trials. Whatever the form of the research, the company developing the
product has a dominant role, because it (or a CRO working on its
behalf) funds the study, designs the protocol, chooses the
investigators, and in many instances (especially with multicentre
trials), is involved in the collation, interpretation, and reporting
of data. Throughout the research, companies are looking for any
therapeutic features that can be used later as unique selling points
for their products. Because the eventual promotional activity is so
crucial, the company's marketing division may have a role in study
protocol design.
It is the responsibility of the manufacturer (or its agent) to
submit the licence application and supply the necessary supporting
data. It must also propose what the medicine should be used for in
practice (its indications) and draft the contents of impartial product
information about it. Finally, the manufacturer suggests how the
medicine should be made available--ie, whether it should be supplied
prescription-only or sold over the counter. Ultimately, an application
to market the product will be rejected if the authority judges that
the supporting information is inadequate, untrue, or misleading. As a
result of these requirements, vast amounts of data are submitted to
each regulatory authority.
A new-medicine application to the UK authorities, for instance,
will be presented in a dossier of about 250, 1-1·5 kg, A4-sized files,
with the UK Medicines Control Agency's largest submission covering in
total around 100 000 pages. Indeed, so much information is accumulated
by transnational companies (the data submitted are only a portion of
that generated) that their scientists are often unaware of, or cannot
trace, earlier work on file, and as a result find themselves
duplicating research (Rick Fuller, personal communication).

Assessing the basis for licensing decisions is difficult, not least
because the full marketing submission is only seen by the applicant
and the relevant regulatory authority or those working on behalf of
the authority. Only a limited amount of data are made public--eg, in
published reports of clinical trials, as a product's summary of
characteristics or Patients' Information Leaflet, as the European
Public Assessment Report for medicines licensed centrally by the EU,
and as various expert US Food and Drugs Administration (FDA) reports.
Also, the work of regulatory authorities is rarely amenable to
scrutiny by independent experts, or their decision-making processes
subject to independent (and public) audit (see paper in this series by
Abraham, to be published in The Lancet on Nov 9). Although some
information is available in the USA, it is not usually clear, for
instance, how complete the submitted data are, or to what extent
regulatory authorities refer to, or can use, data other than those
submitted in the application. Each regulatory authority decides alone
on the adequacy and reliability of the information, whether marketing
of the product is compatible with public-health interests, and, if so,
whether and how the product should be made available.
Some insights into quality of information submitted to regulators
are available from internal reviews or from material published in
journals, with around 30% of submitted clinical trial data published
at the time of licensing, and 50% within 5 years (Bjorn Beerman,
personal communication). For example, a review of the UK Medicines
Control Agency has questioned the adequacy of checks made on the
validity of information received from companies,9 and in
the experience of the UK Drug and Therapeutics Bulletin, few
clinical trials of new medicines are without important shortcomings,
especially with respect to trial design and data interpretation (see
below).

Drug companies recognise the enormous value of publishing clinical
trial reports about their products in medical journals, especially
when the journal is prestigious.10 Such publications are
important because they raise awareness of products. However, to
improve sales, it is also crucial that the published report shows the
company's product in a favourable light. Publication is especially
helpful if the article is published around the time of the product's
launch. Echoing these aspirations, trials with negative results tend
to be published much later than those with more positive conclusions.11
Moreover, the conclusions of trials sponsored by drug companies,
rather than by other sources, tend to be more favourable to the
sponsor's product.12-14
No clear explanation is available for the preponderance of positive
company-sponsored studies. Possibilities include inherent biases in
trial design,15 for instance, by use of inappropriate
comparator drugs,15,16 drug doses,16,17 or
methods to assess outcomes.18,19 Occasionally, in attempts
to ensure a positive bias, companies have threatened legal action to
stop nominally independent researchers from publishing negative
material.20-23 Moreover, researchers who communicate
negative results have faced intimidation, efforts to discredit them
professionally, and threats of legal action to recover the value of
lost sales.24 Often, the potential for such company
intervention is written into the researcher's contract. For example,
in a sample of US research centres, around 30% of contracts with
researchers allowed the sponsoring company to delete information from
the report and to delay publication.22 Also, participation
in an academic-industry relationship and commercialisation of
university research are both associated with delays in publication.25
One initiative to address such sources of bias has been introduced
by journals that are members of the International Committee of Medical
Journal Editors, including the BMJ and The Lancet. These
journals now require contributors to disclose details of their own and
their funders' roles in studies.26,27 Such contributors
have to declare that they accept full responsibility for how the study
was conducted, had access to the data, and controlled the decision to
publish.
The predominance of positive results in published reports might
also be associated with the income journals receive from drug-company
advertising. As a result, some editors might find it difficult not to
comply with industry's wishes to publish material, no matter how poor
the study might be, or to change the negative wording of trial reports
submitted by independent researchers. Whatever their origin, trials
with positive results are more likely than others to be: selected for
presentation at scientific meetings; reported in print; published
promptly; published as full reports; published in widely-read
journals; published in English; published in more than one report; and
cited in related reports.28

The pharmaceutical industry is the single largest sponsor of medical
research--and thus the largest generator of related information--in,
for example, Canada,29 the USA,30 and the UK,31
and in some countries it is the only realistic source of such support.
Industry-funded research is overwhelmingly drug-oriented, so it could
distort a country's research effort by, for instance, diverting
resources and personnel away from non-drug interventions or other
aspects of health care. Moreover, as increasing numbers of medical
researchers are drawn to the industry, alternative voices and opinions
can become muted, and novel avenues of research might be overlooked.
Is is widely accepted that 90% of the world's health problems
(mainly those of developing countries) attract only 10% of global
health resources (the so-called 10/90 health-research gap),32,33
and industry's investment pattern might contribute to this
discrepancy. Transnational companies have traditionally ignored work
on treatments for diseases that occur mainly in developing countries,
because they know even if appropriate treatments were produced, they
would not bring adequate returns.34 A second potential
distorting factor resulting from patterns of research is so-called
evidence capture, whereby health-care policies blindly follow
published evidence irrespective of whether the information provided is
reliable or appropriate to the needs of society at large. Industry's
research interests and activity dominate research outputs so much--eg,
trials on the value of antiarthritic drugs far outnumber those on
walking sticks--that the sheer weight of new evidence, rather than its
quality, might lead to inappropriate shifts in therapeutic practice
away from tried, familiar, and usually cheaper approaches, to novel,
unfamiliar, and generally more expensive alternatives that offer no
real clinical advantage.

In many industrialised countries, it is standard for drug companies to
provide impartial information about their products to health-care
professionals and patients (see section on information required by
regulators). Such information includes summaries of product
characteristics, packaging and labelling details, and Patients'
Information Leaflets. This material, which is drafted, published, paid
for, and distributed by the company, is usually required by law, has
legal status, and is mainly controlled by regulatory authorities. In
some countries, the summary of product characteristics might be the
only impartial information available to those prescribing or taking
medicines, and so it is of great value. However, information provided
in this way still has inevitable limitations, since it can only refer
in detail to the accompanying product and so cannot advise on its
value compared with other medicines or non-drug treatments. Moreover,
summaries of product characteristics can fail in their primary
public-health objective to inform clinicians and patients, by offering
advice that is unclear or impractical.35 Part of the
responsibility for such failure lies with the regulatory authority
itself.

By announcing a medicine's availability and its potential use,
advertising can be valuable to prescribers and patients. It is also an
important component of drug-company business, with, for instance, much
more money spent on promotion than on research and development,36
or on provision of impartial information. In the UK (one of the few
places where advertising spend is capped), adherence to the
Pharmaceutical Price Regulation Scheme (PPRS) means that for every
pound spent by the industry on impartial information, around five
pounds will be spent on promotional activity.
Work on promotion starts at the trial-design stage, when the
company plans how to obtain information that might point to unique
selling points for the new product. Once these therapeutic advantages
have been defined and the company feels the product will obtain
marketing authorisation, the campaign proper begins. In transnational
companies, such campaigns will be carefully orchestrated so that
messages remain consistent when presented to different audiences over
time, and from country to country--eg, in media outlets and printed
promotion, as relayed by drug-company representatives or during
organised symposia.
The main stages in any promotional campaign for a new product
concentrate on dissemination of information rather than its
generation. Usually, the first step is to increase the target
audience's awareness of a disorder and to highlight present deficits
in its treatment. For example, one announcement coupled the
observation that "psychologists estimate that one in 15 people suffer
from acute social awkwardness" with the fact that "a new drug that
relieves shyness could be available within a year".37
Having persuaded people of the treatment need, the next stage is to
introduce the new medicine, telling of its unique advantages. The
ultimate aim is to induce clinicians to prescribe the product and for
familiarised members of the public to ask for it. Ultimately, a
successful campaign will develop, secure, and reinforce brand loyalty,
objectives similar to promotional campaigns for longer established
products.
Traditional channels for promotion of prescription-only products
includes advertisements, mailings, and visits to clinicians by
drug-company representatives--New Zealand and the USA also allow
promotion direct to the public. Furthermore, the company's marketing
department--working with outside agents such as public-relations
companies and medical education agencies--will try to ensure that
supportive articles--ideally editorials--are placed in relevant
specialist journals; products are endorsed by opinion-leaders and
journalists;38,39 product-labelled gifts (eg, pens,
notepads, calendars) are displayed by health-care professionals and
distributed at events (eg, symposia, postgraduate educational
meetings); the lay press publishes disguised promotional material;40
and products are championed by consumer (patients') support groups.
These overtly promotional methods are bolstered by more indirect
leverage. For example, drug company-sponsored science-teaching
programmes in schools (now commonplace in the UK) can induce loyalty
to industry at an early age and encourage the idea that medicines are
necessarily good solutions to ill health. Funding of prizes,
scholarships, or travel bursaries to students, scientists, and
clinicians also inevitably engenders company loyalty.
Regulatory authorities are ultimately responsible for ensuring that
promotional activity is at least accurate, truthful, balanced,
up-to-date, unlikely to mislead,41 and consistent with the
summary of product characteristics or its equivalent. However, in many
countries, regulatory authorities are either absent or ineffective,
and in industrialised countries, they typically devolve much of the
policing to the industry itself. Perhaps, as a result, inappropriate
promotion is commonplace. However strict and well-policed the controls
in individual countries, cross-border promotion offers a particular
challenge. Regulators can find it difficult to deal with promotional
material from another country, where the relevant legislation is
different to that in their country or where promotional claims have no
traceable or verifiable source, as can arise with advertising on the
internet.

There is no doubt that medicines offer enormous health benefits;
however, a crucial issue for patients and society at large is that
treatment choices are made rationally, with patients receiving the
best available medicines given in such a way that fullest advantage is
ensured. These goals are unlikely to be met if the reasons for
prescription are distorted, and end up tipping the balance away from
patients' interests and towards those of the pharmaceutical industry.
The more effective the advertising and any accompanying promotional
devices, the greater the potential for such distortion. Rational
prescribing is inevitably threatened when, for example,
opinion-leaders are briefed, promoted, cultured, and supported by
manufacturers;39 when patients' advocacy groups are funded
and supported by the industry (eg, in the UK, Pfizer, manufacturer of
sildenafil, supports the Impotence Association [http://www.impotence.org.uk]
and the Men's Health Forum [http://www.
menshealthforum.org.uk]); when, as in many countries, there are
few, independent, non-commercial sources of information, leaving
prescribers heavily reliant on drug-company representatives for their
information;5 when controls of promotion are weak and
promotional excesses greatest;4 when claims in drug
advertising are not supported by the accompanying bibliographical
references;42 or when most young doctors have gifts
endorsing particular companies or their products.43
Although any company could, in theory, exert influence by these
means, the transnational companies have the resources to do so in an
organised manner, and it is they who tend to set the norms. Moreover,
these companies can develop and promote their products worldwide, with
campaigns to recruit and influence opinion-leaders and journalists.40
Finally, large companies often have enough influence to give them
direct access to government policy-making. For instance, it is
difficult to see how a government could resist pressure from companies
with revenues that exceed their country's gross national product.
Presently in the UK, representatives of the pharmaceutical industry
and ministers from five governmental departments meet regularly as
part of a Pharmaceutical Industry Competitiveness Task Force, to
develop policies designed to strengthen the competitiveness of the UK
business environment for the innovative pharmaceutical industry.44

The pharmaceutical industry--and in particular large transnational
companies--generates and collates vast amounts of information. Much of
this material remains secret or is shared exclusively with regulatory
authorities. A small proportion is publicly available, mainly as
published clinical trials, promotional material, and impartial
treatment advice directed to prescribers and patients. Through their
investment in research, transnational companies have an important
effect on the direction of medical research generally; via their
promotional and educational activity, they are probably the biggest
individual influence on prescribing practice. For the pharmaceutical
industry, investment in information is time and money well spent.
However, the huge scale of work involved, lack of openness,
accompanying duplication, and distortion of the overall research
effort and resulting messages make the business of
information-generation inefficient and threatens patients' interests.
| Conflict of interest
statement |
Joe Collier and Ike Iheanacho are Editor and Deputy Editor,
respectively, of Drug and Therapeutics Bulletin.

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