Health care regulator falls short of its mandate, report says
By THE ASSOCIATED PRESS
CHICAGO (AP) - The
nation's most influential health care regulator often gives its seal of approval
to medical centers riddled with life-threatening problems, according to a
published report.
The Chicago Tribune investigation also found that the Joint Commission
on Accreditation of Healthcare Organizations underreports patient deaths from
infections and hospital errors.
The Oakbrook Terrace, Ill.-based commission is empowered by Congress to
ensure the quality and safety of hospitals. It touts its surveys as an assurance
that hospitals are clean, adequately staffed and provide superior care.
But the Tribune report, in Sunday editions, found the commission often
fails in its role. Among the findings:
- Less than 1 percent of hospitals failed to receive accreditation from the
commission in the last 17 years, and some hospitals received accreditation
scores even in the midst of public health crises.
For example, Palm Beach Gardens Medical Center in Florida retained its high
ranking even after federal public health investigators found that its patients
were in "immediate jeopardy" because of infection-control deficiencies.
- Hospital inspection dates are announced up to three months in advance,
giving medical centers time to upgrade conditions. The commission also allows
hospitals to choose the patient files that will be reviewed by inspectors.
- The commission uses a voluntary reporting system that underestimates the
number of avoidable patient deaths.
For example, the organization documented just 12 cases of preventable
hospital-borne infections since 1995. The Tribune, using other government
sources, found about 75,000 such deaths in just one year.
Commission officials acknowledged flaws in the survey process.
"We have missed things," said Dr. Dennis O'Leary, commission president.
"These are fallible systems."
But O'Leary also defended the commission, saying its methods have helped it
earn hospital officials' trust and cooperation.
The accreditation process is being overhauled in response to criticism from
the federal government and some hospitals, O'Leary said. The changes, which will
include tougher standards and more focus on patient care, are scheduled to take
effect in 2004, he said.
Accreditation by the commission is important to hospitals' financial health
because it allows facilities to treat federally subsidized Medicare patients.
But the Tribune said some hospitals are allowing their accreditations to expire
in favor of accreditations from state public health agencies.
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