http://bmj.com/cgi/content/full/324/7338/624
BMJ 2002;324:624-625 ( 16 March )
Understanding medical altruism is important in workforce planning
Altruism, the performance of cooperative unselfish acts beneficial to others, has been studied in several medical contexts, including the donation of organs and genetic material and patients' participation in potentially hazardous experiments and trials.1 Physicians' altruism towards their patients and others has been less well studied and is implicit, rather than explicit, in statements about medical professional values and attitudes. Altruism is, however, embodied in many cultural stereotypes of the "good doctor," such as John Berger's country practitioner in A Fortunate Man.2
Altruistic behaviour by physicians might include, for example, continuing to work or providing informal medical advice outside contracted hours, giving free treatment to poor patients in fee for service healthcare systems, and a general willingness to go the extra mile in professional activities. There is much evidence that many doctors work beyond their contracted hours, but there is also a growing feeling that altruism in medicine, if not dying, is at least declining.
This might be expressed, for example, in the anaesthetist's unwillingness to accept a final case on the list because the operation would run beyond the limit of the contracted session; in the general decline in home visiting rates by general practitioners; or in the recent explicit choices now made by young doctors in balancing professional and domestic commitments. Generation X is making a cool appraisal of the costs and benefits of a medical career.
Explaining the emergence and maintenance of altruistic and cooperative social behaviour has been a longstanding problem in the biological and social sciences, and there is currently intense debate about the determinants of human nature. Darwin recognised altruism as a particular difficulty for his evolutionary concept, which was based on competition and the struggle for existence. The widely accepted solution to this problem is the model of kin selection, in which cooperation is more likely to develop among genetically related individuals and which now forms part of the selfish gene view of natural selection.3-4 Cooperative behaviour, however, is likely to be sustained only when there is either direct or indirect reciprocity, in which benevolence to one individual increases the chances of receiving help directly in return or indirectly from others.5 Experiments involving game theory and computer simulations of these behaviours within populations have confirmed the importance of reciprocity6 in sustaining altruism, but because reproductive success is often used as an outcome measure, these results should be applied with caution to medical populations.
It is possible to think of a number of ways in which reciprocity might sustain medical altruism. The first of these is the support and assistance rendered to doctors working under difficult circumstances. Many readers will be old enough to remember the miraculous appearance of coffee and sandwiches on hospital wards in the small hours of a long weekend on call, and the comforts of the doctors' mess that mitigated some of the miseries of frequent resident duties. Secondly, doctors have enjoyed for many years a level of social esteem accorded to few other professions. In Captain Corelli's Mandolin,7 Dr Iannis derived his authority in the kapheneion (coffee house) from the experience of a life in medical practice, which also equipped him to act as a counsellor in matters of love and war. Thirdly, doctors have traditionally enjoyed material and financial security, which perhaps now is beginning to compare unfavourably with that in other career opportunities.
At a time of unprecedented mistrust between the medical profession, the public, and the media, understanding the roots of altruistic behaviour in medicine is critical. The unquestioning status traditionally accorded to healers in times of aetiological ignorance and therapeutic impotence has given way to a more sceptical and often disparaging view of doctors, now in possession of unparalleled therapeutic capabilities. Pathetic gratitude for ineffective medical interventions has been replaced by escalating demands and expectations, often fuelled by media hyperbole and an enduring public appetite for miracles. The critical role of an open and honest dialogue between doctors and patients has been emphasised in this journal,8 but this can be difficult to achieve as medicine becomes more complex, fragmented, episodic, and impersonal.
Understanding medical altruism is also likely to be important in workforce
planning particularly if, as in the UK National Health Service,
recruitment and retention of medical and nursing staff are
problematic. It may well be that the conditions that encourage
clinicians to join and stay in their posts are not dissimilar to
those that are needed for the development of altruistic behaviours.
If it is also true that the maintenance of these behaviours depends
on the recognition of individuals with similar characteristics
clinical
and professional valuesand
on the expectation of reciprocity, then there is a strong message
here for managers and policy makers. Disenfranchisement and
disengagement are dimensions of demoralisation and burnout, a
constant threat to physicians' health.9 Workforce
planning needs to be more than a numbers game and must pay explicit
attention to the working conditions, incentives, and rewards provided
for all healthcare workers.
Roger Jones
Department of General Practice and Primary Care, Guy's, King's College and St
Thomas's Hospitals Schools of Medicine and Dentistry, London SE11 6SP
roger.jones@kcl.ac.uk
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| 4. | Dawkins R. The selfish gene. Oxford: Oxford University Press, 1990. |
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