Spreading Health Information on the Net
Various researchers have
assessed the quality of consumer health information on the Internet, with
most of their studies reaching negative conclusions. But the researchers
themselves often differ in how they measure "quality.
There is a certain risk to
encounter imperfect health information on the Web, but even medical experts
often disagree on the question of what good health information constitutes
in the first place.
Thus, despite frequent research
and media reports that health information on the Web does not comply to
expert guidelines, there is little reason to discourage consumers to obtain
health information from the Web.
Researchers analyzed 79
different studies that evaluated nearly 6,000 health Web sites and 1,330 Web
pages. Seven out of every 10 studies
concluded that quality is a problem on the Internet.
The most frequently used
criteria to determine Web site and Web page quality were:
-
Accuracy,
-
Completeness,
-
Readability,
-
Design,
-
Disclosures and
-
References provided.
In evaluating accuracy,
however, some study authors reportedly compared the Internet information to
criteria they established beforehand, while others compared the Internet
information to previously published research. Many studies also did not
clarify whether the author actually searched the literature or used his or
her own knowledge to determine a document's accuracy.
Obviously, the closer you look,
the more flaws you find in health information on the Web, but the same is
true for health information in other media. Consumers should search the
Internet for health information but they need to keep a critical eye on
quality.
In a
related editorial, researchers from the Mayo Clinic assert that the new
study highlights the formlessness of the Internet.
The breadth and sophistication
of content available on the Web have increased by several magnitudes since
the mid-1990s, but absolute standards for health information have yet to be
established.
JAMA May 22, 2002;287:2691-2700, 2713
The traditional and
conservative medical establishment likes to consider themselves the guardian
of truth.
Unfortunately, their
typically rigid viewpoints limit them from seeing the whole picture.
However, the Internet is
changing all of that. Never, since the introduction of the printing press
over 500 years ago, has such an information revolution spread. While there
are some serious problems with the Internet, the average consumer is able to
see through the fluff and judge the value of what they are reading for
themselves.
The real difference of the
Internet, which I have not yet done on this site, is the ability to collect
the wisdom of the masses.
You can begin to see a
glimpse of this technology on sites like
Amazon.com, in the book
review link.
I have been working
diligently for the last two years on creating the infrastructure platform
that will allow that to happen in health.
Stay tuned. I hope to deploy
the first stages of this program later this year.
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