Prescription Drug Ads Are No Blockbusters
Matthew Herper, 05.02.03, 12:00 PM ET
NEW YORK - Television advertisements
for prescription drugs are often credited with accelerating
ever-rising sales of blockbuster medicines. Some doctors blame
the ads for selling patients on medicines they don't need or
on expensive pills that don't work any better than cheaper
versions. But, surprisingly, prescription drug ads don't work
as well as those for similar products.
Viewers seem less likely to remember
prescription drugs ads on television than ads for
over-the-counter medicines or nutrional supplements, according
to research provided by Intermedia Advertising Group
(IAG), a research firm that uses surveys of tens of thousands
of people to determine what consumers remember about the
advertising they see. People are more likely to understand and
recall ads for soda, food, lingerie and beer than for
prescription drugs.
| The Most Effective
Medication & Supplement Ads, Year-To-Date |
| Rank |
Brand |
Ad Description |
| 1 |
Stacker 2 |
Lite--mob boss introduces Trish
Stratus, pills in violin case |
| 2 |
Alka-Seltzer |
Plus--man turns to block of ice at
surprise party, Nose & Throat tag |
| 3 |
Stacker 2 |
Ephedra Free--wrestler Big Show
fishes, hangs out w/ race car driver
Scott Wimmer |
| 4 |
Stacker 2 |
Ephedra Free--wrestler Big Show
goes to the rodeo with Jeff Hammond
|
| 5 |
Viagra |
Bob goes to a party and everyone
asks what's different about him |
| 6 |
Breathe Right |
Nasal Strips--boy on bed, head
flattens |
| 7 |
Halls |
Fruit Breezers--golfer hits people
on head with golf balls (30 sec.) |
| 8 |
Excedrin |
QuickTabs--man complains about
traffic and headaches (15 sec.) |
| 9 |
Halls |
Fruit Breezers--golfer hits people
on head with golf balls (15 sec.) |
| 10 |
Excedrin |
QuickTabs--man complains about
traffic and headaches (30 sec.) |
|
| Source: Intermedia
Advertising Group. Data through April 27. Measured
recall of ad message during prime time by
thousands of people. Where two versions of an ad
are listed, time length is provided. |
This is potentially a very bad thing.
Like many doctors, Clifford Dacso, a vice chair at Baylor
College of Medicine, worries that direct-to-consumer
advertising will cause patients to ask for medicines they
don't need. But he also thinks ads could play an important
role. "We have words of art in medicine that are innately
deceptive," Dacso says. If our words can be translated into
images that are understandable and it creates a more open
market for information, people can make better decisions."
Right now, that's not happening.
Prescription drug ads underperform those for over-the-counter
drugs, which are made and marketed by the same firms. An ad
for Celebrex, the painkiller sold by Pfizer (nyse:
PFE -
news -
people ), was the top-ranked prescription drug ad by IAG's
metrics in 2002. But it came in ninth place when prescription
drugs, over-the-counter drugs and herbal supplements were
mixed together. Ads for Immodium, the diarrhea treatment sold
by Johnson & Johnson (nyse:
JNJ -
news -
people ), and Excedrin, a mixture of acetaminophen,
aspirin and caffeine sold by Bristol-Myers Squibb
(nyse:
BMY -
news -
people ), were etched more deeply in consumers' minds.
An obvious caveat springs up here.
Celebrex had 2002 sales of nearly $3 billion, whereas Excedrin
and Immodium didn't even merit line items in the earnings
reports of Bristol and J&J. But that is because a
200-milligram capsule of Celebrex costs $2.50, while an
extra-strength Excedrin pill costs 90 cents. One patient on
Celebrex is worth three on Excedrin. Even so, there's a lot
more besides direct-to-consumer advertising driving Celebrex
sales.
| The Most Effective
Medication & Supplements Ads, 2002 |
| Rank |
Brand |
Ad Description |
| 1 |
Breathe Right |
Spray & Strips--couple makes fun
of each other's snoring |
| 2 |
Imodium |
A-D--girls bury dad in sand (30
sec.) |
| 3 |
Imodium |
A-D--man in hot tub w/ two women
(15 sec.) |
| 4 |
Stacker 2 |
Race car drivers workout w/
wrestlers |
| 5 |
Excedrin |
QuickTabs--woman throws water in
man's face (15 sec.) |
| 6 |
Excedrin |
QuickTabs--mom chases Robert,
spits out goldfish (30 sec.) |
| 7 |
Imodium |
A-D--man in hot tub w/ two women
(30 sec.) |
| 8 |
Imodium |
A-D--girls bury dad in sand (15
sec.) |
| 9 |
Celebrex |
People w/ arthritis dance at
parties (60 sec.) |
| 10 |
Excedrin |
QuickTabs--woman throws water in
man's face (30 sec.) |
|
| Source: Intermedia
Advertising Group. Measured recall of ad message
during prime time by thousands of people. Where
two versions of an ad are listed, time length is
provided. |
Take these numbers, culled from a
report by pharmaceutical consulting firm Arxcel. In 2001, the
drug industry spent $2.6 billion on direct-to-consumer
advertising (that includes magazine and other advertisements
as well as television), 8% more than in 2000. That might seem
like a lot, but drug firms spent nearly twice as much visiting
doctors, and nearly four times as much--a walloping $10.5
billion--on free samples of medicines. Direct-to-consumer
advertising was 14% of the promotional pie--significant, but
not overwhelming.
Some doctors defend the $10.5 billion
worth of freebees as a good thing, because they allow patients
to "test drive" new medicines before paying for them. "The
drug companies are doing it because the assumption is the drug
will work and I'll write a big ole prescription for it," says
Baylor's Dacso. "They're dead-on right." Right or wrong,
prescription drug advertisements are not the most powerful
driver of drug sales.
In fact, it is possible that some of
the greatest success stories of direct-to-consumer advertising
are overblown. Claritin, the non-sedating antihistamine from
Schering-Plough (nyse:
SGP -
news -
people ), is often credited with starting off the
direct-to-consumer marketing craze in the pharmaceutical
industry. But Claritin was filling a huge void in the market.
Other non-sedating antihistamines then being sold, such as
J&J's Hismanal, had just been shown to cause potentially
deadly heart side effects. Even without a push to consumers,
doctors might have flocked to write prescriptions for
Claritin.
It's impossible to know. Likewise, it
is not clear why prescription drug ads perform so dismally.
One obvious answer is regulation. All that fine print included
on TV ads for prescription products certainly makes it more
difficult for companies to be convincing. Stacker 2, the
reputed herbal "fat burner" sold by privately held NVE
Pharmaceuticals, can tell its story however it wants, big
pharmaceutical companies face restrictions. Another factor:
Prescription drug ads are a relatively new phenomenon, and
drug firms still have a lot to learn about making them.
| The Most Effective
Prescription Medication Ads, 2002 |
| Rank |
Brand |
Ad Description |
| 1 |
Celebrex |
People w/ arthritis dance at
parties |
| 2 |
Vioxx |
Dorothy Hamill skates at outdoor
rink |
| 3 |
Zocor |
Dan Reeves on sidelines, team
douses in Gatorade |
| 4 |
Detrol |
LA Courtroom scene, juror "has to
go" |
| 5 |
Lipitor |
Man dives into pool |
| 6 |
Viagra |
Race car driver Mark Martin, "Six
is my number" |
| 7 |
Viagra |
People in office ask Joe what's
different |
| 8 |
Ortho Evra |
Woman in blue talks about patch
|
| 9 |
Zyrtec |
Two women w/cat, birdhouses |
| 10 |
Singulair |
Woman has asthma, coaches soccer
team |
|
| Source: Intermedia
Advertising Group. Measured recall of ad message
during prime time by thousands of people. |
There are glaring exceptions. For
one, Viagra, Pfizer's pill for erectile dysfunction, has
significant brand recognition, and viewers tend to remember
ads for it. So far this year, an advertisement for Viagra
being shown this year has been trumping most of the O-T-C ads.
In the ad, "Bob" goes to a party and is asked if he cut his
hair or got a new shirt. In reality, he finally asked his
doctor about Viagra.
Even in that success story, there is
a necessary caveat. Viagra's $1.7 billion in annual sales are
up only $300 million since 1999. The impotence pill has proven
very difficult to sell. Soon, Pfizer will have to share the
market with two competing pills. The ads may be helping, but
they're certainly not driving Viagra to mega-blockbuster
status.
The world might be a better place if
drug companies could tell their stories more clearly. The
unfortunate side-effect of the FDA's regulation of drug ad
claims is that companies wind up saying very little at all.
They should instead be encouraged to take swipes at each other
in an active debate. Baylor's Dacso even thinks this might
provide part of the solution to skyrocketing drug costs.
"If we recognize that there are five
drugs that treat the same illness the same way," Dacso says,
"they're commodities." It is about time the advertising world
treated them as such.
|