Are Doctors Withholding Information and Treatment
Options?
By Caroline Stanculescu
July 8
A new study done by the American Medical Association's Institute of
Ethics finds that 31 percent of more than 700 doctors surveyed say they
sometimes withhold medical information about treatment options from
patients when they believe the patient cannot afford them.
Of these doctors, 35 percent were doing so more often than they had in the
five years leading up to the 1998 survey. Doctors whose patients were largely
poor and unlikely to get appropriate help from their health plans often fall
short on disclosing information. The study is published in the latest issue of
Health Affairs.
But according to the AMA's code of medical ethics, "physicians have an
obligation to assure the disclosure of medically appropriate treatment
alternatives, regardless of cost," so why would doctors withhold important and
potentially lifesaving information?
Reasons for Rationing
According to the study, doctors are often caught between their obligation to
provide information and their fear of being asked to cheat insurance companies
so that patients can receive care they are not eligible for a practice called
"gaming the system."
It is also suggested that doctors whose revenue is significantly tied to
managed care companies tend to hold back information about non-covered
treatments to some patients.
Many doctors contacted by ABCNEWS cited time constraints as the number one
difficulty. Dr. John Messmer of Penn State Hershey Medical Center says doctors
are now expected to explain complicated medical information to patients while
having less and less time to do so. They are caught between their duties to
their patients and their lack of resources.
"The ethical issue is that we no longer work for patients since we are no
longer paid by them. Practitioners who want to be compensated must follow the
insurance company's or government's rules, even if we disagree with them," says
Messmer.
An Ethical Dilemma
Whether or not a doctor should inform a patient of other, uncovered
treatments can be a medical dilemma for doctors and bio-ethicists. Medical
ethicist Maxwell Mehlman, Director for the Law-Medicine Center at Case Western
Reserve University, says that a doctor's motivation to self-censor could simply
be based on human compassion. For example, if there is no reasonable expectation
that a patient may have access to certain treatment, is it justifiable or cruel
to tell the patient about these options?
"Why even mention an implantable defibrillator or organ transplant to someone
who could never in a million years afford it and whose insurance or lack of it
doesn't cover it?" says Dr. James Mold, director of Research at the University
of Oklahoma Health Sciences Center.
Mold says that while it is important to ascertain whether a patient can raise
money for treatment, there are "certainly circumstances where it seems
inappropriate to tell someone that there is a treatment available but they can't
have it."
But others disagree. Dr. Susan Door Goold, Director of Bioethics at the
University of Michigan, maintains that any censoring of medical information,
even unintentional, is wrong, and that clinical decisions should never be based
on assumptions about the patient or the patient's medical insurance. "What if
the doctor is wrong about the coverage? What if the patient, unbeknownst to the
doctor, has other resources she could use," says Goold.
Charles Inlander, president of the consumer advocacy organization People's
Medical Society, concurs and notes that while many plans do not cover liver
transplants, thousands of these procedures yearly are funded through private
donations.
Inlander believes doctors should never presume what a patient may or may not
be able to afford. "Finances is not an ethical issue; treatment is," says
Inlander, "doctors should not consider cost issues when discussing potential
treatments."
Go Ahead and Ask
To begin, experts advise patients to always ask their doctor directly to tell
them what all their treatment options are. Medical practices can also help in
determining which treatments are covered.
Goold encourages patients to empower themselves by researching conditions and
treatments on their own, and bring questions to their doctor appointments "No
one is as interested and invested in your health as you are," says Goold. The
Internet, local libraries, and medical advocates are all useful references for
patients looking for more information, but be wary of sources that are not
accredited.
"One of the best ways to ensure that patients hear everything is to get a
good second opinion, since the majority of doctors do not withhold information,"
advises Dr. Carolyn Eaton of the Palacios Family Practice Clinic in Palacios,
Texas.
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-- Albert Einstein, letter to a friend, 1901
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