Monday,
April 21, 2003
Last modified at 10:00 p.m. on Sunday, April 20, 2003
HEALTH AND INSURANCE:
Patient privacy guidelines in effect
By Sarah Skidmore
Times-Union business writer
A new federal privacy guideline went into
effect last week that will drastically change policies
for patient information. This means millions of
procedures, from patient identification down to flower
delivery, will change.
These rules are the first comprehensive federal
protections for health privacy. The laws will prohibit
disclosure, without patient permission, of most health
information and holds violators of these boundaries
accountable.
"Congress has passed other laws to protect consumers'
personal information contained in bank, credit card,
other financial records, and even video rentals," the
rule states as published in the Federal Register. "These
health privacy protections are intended to provide
consumers with similar assurance."
The new privacy rules are one of several rules passed
under the Health Insurance Portability and
Accountability Act of 1996. After much debate and many
revisions, the rules are being implemented. Some of the
rules refer to how information is transferred and coding
used in that information. But as the federal government
dictates the way health information is used, it also is
implementing what privacy should be given to
information.
Some changes will be invisible to the patient, but
others, such as what information is released to other
people, will be more apparent. Patients can expect to
sign a form declining or accepting to make their
information available to others such as family, friends
and even media. Overall, the decision over what
information is available to whom is determined by the
patient.
For example, if, during hospital visits patients opt
out of having all their information available, at some
centers the patients' names will not appear on the list
available to staff or patients there. This means media
inquiries, flower deliveries or other inquiries, besides
those made to care for the patient, are not answered.
However, even inquiries or use of information that
pertain to patient care will change. New safeguards are
in place to protect information being transmitted
between a physician and an insurer to ensure the
patient's identity and other personal information are
only seen by the those who are necessary to administer
services. Even a discussion of a patient's condition in
a hallway among two doctors is a matter for privacy
concerns.
Implementing these rules has been a difficult and
expensive task for the health plan and health care
providers and related entities that must comply with
them. Some companies such as Blue Cross and Blue Shield
must change standing agreements with customers to meet
the requirements or face large fines or possible jail
time. For example, many of Blue Cross' members older
than 65 have verbally requested that family members be
able to manage their health care insurance issues, but
the new guidelines require written approval.
Other organizations such as hospitals must now limit
how and when they give information about a patient's
condition.
The burden falls on doctors, hospital, health plan
providers and others who handle this information to
alert patients and consumers in plain language of their
rights and their choices.
Sarah Skidmore may be reached by phone at (904)
359-4268, by fax at (904) 359-4090 or by e-mail at
sskidmore jacksonville.com. |